VOTED BEST

Plumbing Company in Knoxville

VOTED BEST

Plumbing Company in Knoxville

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Are you tired of rip-off plumbers? Are you sick to death of getting plumbers who don’t seem to know the first thing about your problems? If you answered yes to even one of those questions, then don’t make the mistake of hiring substandard plumbers ever again. Call our company today, and let’s connect you to a plumber who is going to have the ability to give you the experience you are looking for.

At the end of the day, it should go without saying that you deserve the very best in a professional, certified, experienced plumber. Call us today, and let’s get started.

2-2 Utilizing our unique, Home Health Check process, we’re going to get right to the root of your current problem. Regardless of what might be going on, we’re going to be able to determine exactly what needs to be done. We are going to work quickly but efficiently to create a unique diagnosis for your unique situation. From there, we are going to get to work to deal with the problem as quickly as possible.

Keep in mind as well that we are not in the business of taking you for every penny you’ve got. We have worked out a number of experience-based solutions for some of the most common plumbing problems that we have encountered. We will suggest these solutions to you if the situation calls for it. You are going to find that these solutions are great for dealing with problems that have caused you to call other plumbers in the past. No matter what they seem to do, the problem always seems to return. With our experienced-based solutions, you’re going to find the Band-Aid approach being done away with for good. We are going to give you solutions that are going to stand the test of time.

Regardless of what you need, as experienced plumbing professionals, we are ready to get to work for you. The sooner you call us, the sooner you can discover for yourself what it means to have experienced, friendly professionals in your corner. We are going to be able to address the situation, and we are going to be able to restore your sewer, water heater, or general plumbing.

STEP ONE

DIAGNOSE THE PROBLEM

We have developed our thorough Home Plumbing Inspection. This enables us to quickly identify the root cause of your problem.

STEP TWO

PROPOSE A SOLUTION

Once we find the cause of the problem, we offer a time-tested solution that will last. We let you know what’s involved and how much the job will cost before we start.

STEP THREE

FIX-IT ON THE SPOT

We quickly and carefully fix the problem on the spot. We come prepared, so there’s no waiting around. We’ll ‘fix-it right’ — no band-aid repairs.

Knoxville Plumbing Satisfaction guarantee-2

STEP FOUR

WE GUARANTEE OUR WORK

We make a promise to all of our customers; if our repair does not fix the problem, we will gladly send another technician to fix it until your satisfied.

Who Do You Have In Your Home?

Find Out

Some Featured Plumbing Services We Offer…

No matter what, you deserve to have the best plumbing services possible. What you don’t need are scam artists trying to sell you solutions that aren’t even going to work.

Hot Water Heaters

Leak Repair

Water Line

Drain Cleaning

Emergency Plumbing Services

Sewer Line

And Much More!

robert-keith-knoxville-plumbing-reviews-copy-2

Take It From Our Past Customers…

Daniel showed up, got right to it, and was cool as a cucumber the whole time. Very clear about laying out some options, shared some helpful advice, and was just overall exuding confident professionalism. If I could give this guy 6* stars, I would. Honestly? Wish I would've had cash so I could've tipped the guy.

Tyler Hayes

19:33 01 Jul 20

Amazing customer service. I got texts with picture of the techs coming to my house. They were professional and kind. They provided several solutions to our problems and did not complete any work without my approval. Trey and Jordan were great! I will use them again and would HIGHLY recommend.

Ben Blackwood

13:34 01 Jul 20

I found Patrick Bordine very professional, very competent, friendly, and patient. He kept a calm, friendly manner when he encountered a few surprises as he worked on my septic system issues. I would highly recommend Patrick and the company for which he works for solving tough problems. I was very appreciative of their coming to my house on a Saturday to resolve my stopped up system. Then he worked a few days replacing my septic tank, installing a line to my septic drain field, and finally fixing a problem there. The other thing I really appreciate is Patrick and his company keeping me informed about when he would be at my house.

James White

16:37 17 Jun 20

Tim came to my home late in the evening for an emergency leak in the crawl space. He had the job done quick and without any issues. Very professional service. I would use them again.

Albert Vaughn

00:58 19 May 20

Very professional tech service and excellent customer service! They do what they say they will do and when they will do it! Austin was a very knowledgeable service tech. He thoroughly explained the problem with my water heater and what my options were. No pressure sales tactics; just strictly the info I needed to make a decision. This is one of the best service companies of any kind that I have dealt with in many years!! Totally impressed and satisfied from my very first contact with customer service rep Janet to the completion of my repair project by Austin!! I’ll keep their number!

Ricky Loope

23:02 18 May 20

Knoxville Plumbing/Hero is a fantastic company to deal with. Their Tech Daniel came out to unclog our kitchen sink, and did so promptly. Daniel was very Professional, courteous, polite, on time, respectful, thorough, efficient and answered all of our questions. We Highly Recommend Knoxville Plumbing/Hero Tech - Daniel to other customers and we'd be happy to have him come back if we need any other plumbing work done. Thank you so much.

Debra Terry

10:13 15 May 20

Trey and James provided outstanding and professional service. We are thankful for his hard work and dedication to ensuring that we were completely satisfied with his work. We have used Hero services for a variety of plumbing needs over the past 2 years and we have always recieved the very best service each time. Thank you again Trey and James, we are so happy to finally be rid of our septic.

Stephanie Lease

23:09 14 May 20

Austin and Jamie came out today and fixed our plumbing issue. They were awesome! They were originally going to come tomorrow but called and were actually able to come out today. Their work was fast and professional...we really appreciate it and will definitely use Knoxville Plumbing again! Thank you so much!

Erin Campbell

20:52 29 Apr 20

Hero Services recently pumped our Septic tank...Fantastic job! From the first phone call, to text/calls our tech was on the way the day service was scheduled, job performed - All professional and courteous! They were on time as promised and did a thorough job. Thank you and we will be using their services for years to come!

Michelle Hipshire

12:25 20 Apr 20

I had a water leak I discovered Sunday morning, looking for a plumbing company on the internet I came across Knoxville Plumbing. They had numerous good reviews so I gave them a call, said they would have someone there between 2 and 4p.m.The Technician (Patrick) was there at 2:05p.m., very courteous and professional. He told me what work would need to be done and the costs to me upfront.Repair was done in a reasonable amount of time and for the price quoted. More than satisfied, this should be your first choice for plumbing repairs.Tom B.

Tom Barker

16:37 12 Mar 20

Everything about my experience was great! They were very quick to send someone out the same day I called. Patrick was very knowledgeable, friendly and professional. He was thorough with the diagnosing the problem while informing me every step of the way. I Highly recommend them!

precious shelton

02:53 10 Mar 20

Adrian was the absolute best. He is smart. He was able to fix all of our issues beyond our expectations. I am very pleased with all of our work. I highly recommend this company to anyone who needs home improvement or problems resolved like we did.

Lorrie Reeves

01:19 05 Mar 20

Extremely courteous, the plumber (Tim) was extremely thorough in his inspection and diagnosis of the issues at a house that I am thinking of purchasing. I was 100% satisfied with this experience. I’ll update this it’s If I actually purchase this particular property and follow through with a critique on The work performed. Right now I have only experienced an inspection and the initial estimate.

Don Hopson

19:31 20 Feb 20

I recently had plumbing work done. Water heater replacement and shower fixtures replace. Daniel was very professional and answered all questions I had. The work was accomplished in a timely manner and all work areas were clean when he finished. The finished product is awesome. He had a young man with him, Dekota. He was also very professional andcourteous. I would highly recommend them and will use them again in the future.

Raymond Browning

14:44 15 Feb 20

Jeff is the best to work with. He worked very hard to re-plumb the pipes in my little crawl space. I have much improved water pressure after he replaced the old pipes with new ones. You should call him if you need any plumbing work done. It will not be a mistake.

Michael Mongan

00:38 17 Jan 20

I cannot recommend this company highly enough! Janette in scheduling was so helpful and informative, and got someone out to my emergency situation within hours. I got a text with the name and photo of the plumber coming, who arrived on time, in a professionally marked vehicle and uniform. Daniel was kind, clean, and took care to explain everything he was doing so we felt like we could make an informed decision about the project. He went above and beyond and was done quickly---he even swept the space when finished! Don't waste your time calling anyone else---these guys are legit!

Kaitlin Desselle

23:40 09 Jan 20

Josh was very friendly and talked through the work he was doing while fixing the water line leak. He was very meticulous to find the right parts to insure the best quality work. Not were they responsive but it was Christmas Eve Day. I called other that were not willing to come out and do the work that day even though their ads said they would. Josh was even happy to be there so we would have water during Christmas. Thank you Josh and Knoxville Plumbing.

Ernie Pierce

13:07 31 Dec 19

Austin was on time friendly and very knowledgeable. He gave us a price to correct our plumbing problem up front so there wouldn’t be any hidden fees. He was extremely efficient and was thorough. Prices are fair for the quality and timely manner of his work. Thank you, Austin.

Ronald Collins

19:37 20 Dec 19

Sometimes I get lucky when I hire a repairman or choose a doctor. I certainly did this time. Jeff was knowledgeable, fast, pleasant, and honest. He represents your company in the highest professional way possibleYou should be proud to have him a part of your team. I give him my highest praises. I will certainly recommend your company and services. Lastly, his white shirt is still clean.

Nancy Thomas

01:31 28 Nov 19

The day before Thanksgiving, the pipe coming out of my water heater has a pinhole leak in it and has water spewing out. I called a few different companies, but Knoxville Plumbing was the only company able to see me for the rest of the week without an outrageous service charge. Jeff Harvey came out to fix the issue, and he was in and out within about 45 minutes. He was very friendly and explained the issue with incredible detail. The work looks fantastic, and I can sleep well at night. If Jeff comes to your door, you know that you're getting quality work!

Michael Gilly

20:36 27 Nov 19

Great experience with Dakota & Chris from Hero Services. Very patient and courteous. Took the time to go over all my options needing to fix or replace my unit. Very fast service.

george silvey

16:20 23 Nov 19

I had a hard time choosing the right plumbing company because I had a major and expensive repair to to at home, which required to leave the plumbers in my house for 1-3 days while I was absent. From all the options I evaluated, Knoxville Plumbing were the most professional and upfront with the cost and they did the repair timely. I recommend their service.

Maximiliano Ferrari

14:05 23 Nov 19

Knoxville Plumbing has now done 2 jobs for my family and they were both positive experiences. We decided to sign up for their VIP Club and it helped save us some money. They even honored an expired (by only a couple of days) coupon. Daniel was our plumbing technician and he was on time, communicated what he found in a way to easily understand, left to retrieve a part and returned to complete the work. Daniel did a very thorough review of all our plumbing, did everything he said he was going to, and overall did a great job! I had a very good experience and could solidly recommend Knoxville Plumbing and Daniel H.

Mark Morris

23:08 14 Nov 19

Excellent response time. Called in the morning and Knoxville Plumbing rep was here by 2:15. Very informative for us. Ben explained everything as he did repairs and was very friendly and easy to work with. We now have found both our plumbing company and specific plumber. Would give more stars if possible.

mary gaines

22:38 14 Nov 19

Technician Daniel H was super nice. Very professional. Work performed was 5 star quality. Office staff very nice also. I had a water leak in the line from the water meter to my house. They were my one-stop company for finding and fixing it. Thank you. It was a digging operation that took more than half a day and the cost was just under $700.

Chris Patterson

18:38 09 Nov 19

Daniel was great! Cleared out my sewage line in no time and explained in detail my options moving forward. If the line has to be replaced he will be getting a call to complete the work! Would definitely recommend! Professionally dressed and looked sharp as well!

Rollin Sterritt

23:34 04 Nov 19

Knoxville Plumbing was very helpful and professional. They were quick to respond, easy to get in touch with, and were able to help us right away. Our issue turned out to be an even bigger issue that we thought and Trey was super helpful in explaining the problem. He worked very hard and diligently to fix what was wrong and upgraded the plumbing on an old house. The price was very fair and affordable considering the extent of the project. Knoxville Plumbing did an excellent job overall! I would recommend them to anyone and will use them again if the need ever arises.

Chloe W

01:23 31 Oct 19

Daniel was very knowledgeable and worked hard. He was very respectful and solved our plumbing problem.He explained what needed to be done and gave me the price which I approved. Very good technician and company to deal with. The company responded fast after I called them. Would reccommend!

BETTY THIBAULT

00:41 26 Oct 19

This is our third time using Knoxville Plumbing and there are a few things that stand out about this company. 1. They take service seriously and they do it well 2. I really like the service techs take time to value your home (example wearing shoe covers when the enter) our rep Sam on this visit as the others did this without question 3. They take the time to explain what your services are and go above and beyond what was called for in the visit. For me this is why we use them over and over again.

Jade Gold

18:11 16 Oct 19

After buying a new home in December 2018 we decided to have our septic serviced to ensure it was empty and clean after it began to show signs of backing up. The diagram of the previous owner was opposite of where the tank was actually located. Austin did an outstanding job and showed a great deal of patience while he located the septic tank. He finally determined it was located partially under the driveway. We had risers put in on top of the tank to ensure we never had to go through the septic pumping problem again. Austin did a great job on only cutting the concrete driveway where he needed to ensure the job was done well. I would like to thank Austin being patient as a couple hour septic pump job turned in to a four day project that included concrete removal and installing new risers on the septic tank. I would recommend Austin and Knoxville Plumbing to anyone in the are needing assistance.

Stephanie Lease

16:27 12 Oct 19

I had a water leak on my side of the meter. I called Knoxville Plumbing and Sam S. was at my house within 30 minutes. Sam was very knowledgeable about what was going on and how to repair the problem. Sam told me the total cost before he started. He was kind helpful and thorough. I will definitely use this company again. I appreciate Sam for what he did and how pleasant he was. Thank you Sam you were amazing and I appreciate your help. Knoxville Plumbing rocks.

Michael Jeffries

17:48 11 Oct 19

Great service, gave several options at different price points and got the job finished the same day. Kept us informed of everything they were doing, answered all our questions. Overall very knowledgeable and respectful of our time and needs.

Ben Sulman

01:34 01 Oct 19

David was great. He kept looking at our water problem till he found all causes of it. When he came back with Patrick to finish up our job both of them were very professional and extremely helpful. Will definitely use this company again

Pat Springfield

20:36 28 Sep 19

Surprisingly professional, prompt and affordable. No one enjoys calling the plumber for septic pumping, however this company makes it easy and team is very professional. I highly recommended their services and I recommend Tyler for your services.

snicker doodle

18:49 25 Sep 19

Knoxville plumbing took care of my plumbing issue with expert knowledge and superior professionalism the same day I called them! Ben and his work partner were so friendly and knowledgeable about plumbing. They fixed a huge leak for me in less than an hour and also took the time to sit down with me and answer some other questions I had about the way my plumbing had been installed originally. I was also able to finance my repair with a 12 months interest free loan.

Jennifer Wilmoth

20:55 24 Sep 19

Pickett was friendly and professional. He diagnosed the two issues and repaired them. I enjoyed our interaction and would welcome him back at any point in the future, should the need arise for plumbing services. He earned the five stars!

James Fitzgerald

21:51 21 Sep 19

My first experience with Knoxville Plumbing was entirely positive! Besides their courteous and professional support staff, the technician who came to my house for water issues--Daniel H.--was outstanding in every way. He took the time to thoroughly investigate the source of my issues, including many minutes spent in my extremely hot, cramped, crawl space. He explained everything he was doing in layman's terms and answered every question fully, including offering advice about my water-related systems. When he could not initially find the problem he called another colleague for additional consultation. Daniel was able to discover that I had serious and potentially dangerous flaws with my old water shutoff valve and pressure reducing valve, and he efficiently replaced those systems for me. Thanks to his efforts I now have not only a safer water system but am much more knowledgeable about the interrelated water systems in and around my house! I would highly recommend Daniel and the staff at Knoxville Plumbing!!

Kathleen Mahoney-Norris

14:27 20 Sep 19

Moved in to a new house and there was a problem with the water pressure. Googled local plumbing companies in my area and this one was listed in the top few. Used the online scheduling system to book the first available 8am appointment 2 days later. Got a call the next morning around 10am from Janet informing us that our selected time was unavailable, but that a service technician could be available immediately to help us with our problem! We were so happy about the fast service! We were informed that there would be a $69 service fee for the tech to assess the problem and that we would get a detailed estimate of all possible repairs before anything happened. Janet was very polite and gave us a brief rundown about what to expect when the service technician arrived.I really liked that immediately after hanging up with Janet, we got a text from Knoxville plumbing showing a photo of our service technician Ben and a real-time map of where he was located and how long it would take to get to us! Ben was only 15 minutes away, and upon arrival was very polite, and asked us questions to pinpoint our plumbing issue. We watched a short informative video and were given a detailed estimate with a couple options before proceeding with the work.Ben replaced our pressure regulating valve and shutoff switch in our crawlspace in like 20 minutes. Zero mess was made. Ben was very fast and professional. He checked all the water fixtures, toilets, shower, etc. to be sure everything was working properly before leaving, and explained to us what we might expect to repair or upgrade in the future. He made us feel really welcome just having moved to Knoxville from out of state. I'm so happy we went with Knoxville Plumbing! We're going to sign up for the VIP membership in the near future, it's a really good price and will definitely give us some peace of mind in our new home.

Renee Lombardi

22:20 14 Sep 19

Issue:Fully Blocked Drain. Cost: Service call and labor. Approximately $290 Time on site: Approximately 60 minutes The technician, Sam was prompt and courteous. He was knowledgeable and was able to answer all our questions. He was able to resolve the issue in under an hour. He offered long term options that met our needs. The is the first time we have used this company and were pleased with the service. We will definitely use them again.

A.E. Noe

14:19 07 Sep 19

Very professional, both in setting up the service call and the technician. Explained everything fully. Did the work promptly and effectively, or at least it seems! Invoicing and payment process was easy. Only thing I did not like - charging procedure for investigating leak was a fixed amount, rather high, and even if it was found in short time, still paid high rate. I did not like that. Trip cost was reasonable, and repair work was a bit high, but not unreasonable.

Charles West

23:54 03 Sep 19

Austin W. did a great job plumbing and installing our bathroom sink. He was polite and on time. I have used this company before and would recommend!

Mandini 904

21:10 30 Aug 19

Thank you for your help!! We are extremely pleased with your services. Tyler was extremely professional and knowledgeable. He showed up exactly on time and worked efficiently and quickly. We will definitely call again for regular maintenance.

Jeremy Taylor Hall

16:14 05 Aug 19

Called these guys when I couldn't get any one else quickly. They responded very quickly. The technician was thorough and friendly. He treated my house with courtesy and cleaned up completely when done. Great 1st experience.

Darryl Dardar

15:25 01 Aug 19

Everyone on the team is very fast, efficient, knowledgeable and well trained.I’ve used their services several times now and have not been disappointed once.They have been referred to my family and friends and they have had nothing but good things to say about them.I would highly recommend them to anyone.

dlc4912

22:02 31 Jul 19

Knoxville plumbing has been easy to work with. They schedule quickly and send reminder calls and texts. The technicians are very professional and explain what they will be doing before you agree to the work. Both Daniel and Pickett were great to work with!

Erin Ogan

19:11 26 Jul 19

If you need a professional plumbing company look no further. Used Knox Plumbing twice. Each time was service above exceptional. They get it right the first time with exceptional detail. Call Knox Plumbing and get confidence the job is done correctly to last by professional tradesmen.

Tom Malkowski

21:45 14 Jul 19

Ben L. is absolutely awesome! He was prompt, courteous and very knowledgeable. He presented all options at various price points. He worked efficiently and diligently. He kept us apprised of his progress. He has exemplary communication skills and was patient with our decision making process. This was, by far, our family’s best experience with anyone in the plumbing industry.

Cecelia G

18:46 13 Jul 19

We were very pleased with Knoxville Plumbing and their service technician, Austin. The customer service department for scheduling and coordinating services was actually a pleasure to work with - a refreshing change by today's standards. Austin came out and was prompt, professional, and extremely helpful. The quality of work and service led us to sign up for their VIP club and a follow up call to schedule inspection was handled as well as our initial experience. I would highly recommend this company and technician.

Shannon Fielland

12:49 05 Jul 19

Knoxville Plumbing employees are courteous, knowledgeable, and helpful. For three years, my husband and I searched for a reliable plumbing company and finally discovered Knoxville Plumbing! They offer calls to let us know when the technicians will be at our house and provide texts with photos of their technicians for customer safety. Additionally, the technicians keep us informed as they work and ensure we are aware of changes necessary to complete a project.

paula daniel

22:23 01 Jul 19

Tyler Scott was our technician - his customer service is excellent and he is an asset to the company. He explained the process and was friendly and courteous the whole time. If all their employees are like Tyler, I would recommend their services any time.

Joanne Hammock

15:33 01 Jul 19

Patrick and Pickett did an outstanding job today! They arrived on time and were very courteous and professional. They determined what the problem was and fixed it. They explained the process every step of the way and answered every question my husband and I had. It was our first time using Knoxville Plumbing, and after working with Patrick and Pickett, we will definitely call Knoxville Plumbing for all of our future plumbing needs.

Amanda Jarret

15:48 19 Jun 19

First, I would like to think the staff at Knoxville Plumbing for their quick response to my call. Also, I would like to thank Ben Lollar who serviced our call. It was our water pressure regulator valve connecting to our hot water heater that went bad causing the leak from the hot water heater overflow pipe due to the high pressure. He replaced the relief valve on the water heater, the shut off valve and the water pressure regulator both on my main water line and I requested to add a water heater safety tank. I am very fortunate that it hasn’t caused any additional problems to our other plumbing through out the house due to the high water pressure in our pipes. Thanks again for your quick response!!!

James Haun

21:26 17 Jun 19

Second Review in 6/2019: Daniel came to fix a leaking water main right next to our water meter, but unfortunately on our side o fit. He did great work, was personable, friendly and so many other nice things. Knoxville Plumbing will not be the cheapest quote you get for service... but you get what you pay for. Techs go the extra mile to leave your house/yard clean. 25 year warranty on work performed. Worth the cost!!Original Review in 7/2016: Doug was a super friendly technician who came to our house to fix a badly leaking ice maker outlet in the wall. Work was done quickly and professionally. I was impressed that he put plastic booties on to protect our floors. Knoxville Plumbing is far from the cheapest service in town, but you get what you pay for in this case.

Rob Novak

19:48 09 Jun 19

Ben was AWESOME and extremely helpful! Tyler was also very nice and professional. Super professional and personal which is hard to find these days. Pricing was great and the VIP membership was too good to pass up. I would recommend these guys to anyone, they did an amazing job!! They also explained everything and showed me everything before they did any work as well and did a full courtesy inspection. Loved my experience!

Philip Duncan

18:29 01 Jun 19

I called Knoxville Plumbing to locate a water leak in my garage. Trey was very friendly and knowledgeable and took the time to thoroughly explain everything he was doing in an easily understandable way. He was able to immediately identify and rectify the issue. I highly recommend using Knoxville Plumbing for any plumbing related issues.

Kyle Lee

17:12 27 May 19

I cannot say enough about how good this experience was. Ben was professional and cordial, hard-working and thorough. This turned out to be an all day job, and he made sure that everything got done, and that it was done efficiently and correctly. The results are terrific. I never felt pressured to go in any particular direction with how much work was done, and with which brands were used. It was such a collaborative process, which I tend to need. Good financing terms, too! I'm pleased and grateful to have used Knoxville Plumbing.

Frederick Kelly

18:33 22 May 19

Ben did an absolutely outstanding job on a really tough project that we had within our business. He was very professional, up front, personable, and expeditious. The work was not overly expensive for what we got, and I will recommend these guys for all plumbing work from here on out.

Kyle Vaughan

16:58 16 May 19

These guys were great and honest. Had a new water line ran to my house the pricing was transparent and no higher than the average price I was getting from other plumbers. I would definitely recommend you give them a call.

Aaron Sims

19:07 15 May 19

First, start with the visit to the office. The young lady at the desk was extremely helpful and gave us valuable information that allowed us to make the decision to go forward with Knoxville Plumbing. The day of the service, Ben was running late. Brittany called and informed us that this was happening. We were happy to have Ben to contact us later that day when he completed the previous service. When Ben arrived, he announced himself, gave us a card, and ask questions. We were pleased with his introduction and moved forward. My husband showed Ben the issues and Ben determined what was needed. After much discussion, Ben completed the work, made sure we were happy with the work. Then he discussed possibilities for the future and reminded us to call if anything happens to the work he did. Brittany and Ben were extremely helpful with our problem and it was fixed. Thank you to both of you for a fantastic job well done!

Doris Summitt

21:10 08 May 19

So happy with Trey J. work at my rental property and my house. He repaired water heater at rental property. And did annual Inspection of all plumbing at both homes. He was prompt on the appointment time and completed the work in a reasonable amount of time. Took time to explain the things he was doing. Will refer any Family and Friends to Knoxville Plumbing.

Carolyn Poynter

21:47 22 Apr 19

The receptionist, Janet, was very pleasant when I called to set up my appointment. She was able to get me in the morning I was off. She also called me the day of my appointment to let me know the technician was on his way. Excellent customer service by her.The technician, Ben, was outstanding. He was on time and got my servicing done promptly. He did a total inspection of my house and explained what needed to be done and what the cost would be. I had him do an additional service while he was here. When I need to use Knoxville Plumbing again, I'll be requesting Ben to do the work. He's very, very good at his craft.

A Bennett

00:36 21 Apr 19

We had a very complicated problem with our plumbing and had many repairs in the water lines. We had a wonderful experience with Daniel fixing our very complicated problem, he was very nice and obviously a fine Christian man and extremely knowledgeable. Definitely would call this service again.Thank you Knoxville Plumbing and Daniel for a great job.From Nancy and Mike Burros

Nancy Burros

11:44 18 Apr 19

Jonathon came out and replaced the old cast iron coming from one or our toilets. He came out the day after I called and was prompt. He was super courteous, did a great job and cleaned everything up nicely. I will definitely be using them again.

Scott Saulnier

18:10 12 Apr 19

We were really pleased that KP&DC was able to get to us very quickly on a late Wednesday afternoon when we had a very time sensitive situation arise with our bathroom plumbing. Austin is an extremely personable young man and very adept at his job. They were a bit pricey but other than that we'd have to give them a high recommendation.

Tony Richie

23:32 08 Apr 19

Daniel was great. He double-checked his work & made sure everything was working 100% correctly before leaving. He thoroughly explained everything to me clearly. And he was very patient with me when I had to keep asking him questions & reminding him of things, because my husband could not be here & kept calling to remind me to remind him of things, even though I knew I didn't have to. When we need a plumber again, I definitely want it to be Daniel from Knoxville Plumbing.

joan dice

22:00 26 Mar 19

I was so pleased with Daniel. He was extremely professional and efficient. He did not leave until the job was successfully completed, and I would recommend him to anyone. Thank you Daniel!

Shirley Arsenault

00:37 13 Mar 19

Daniel and Knoxville Plumbing are great, prompt to meet your need, and very professional. Due to an emergency leak of the hot water heater, I called at a time which was later in the day. Daniel arrived before the time scheduled to arrive, diagnosed the problem, gave options and cost estimates, and answered all my questions with ease. He was supportive to my needs and immediately went to work with the assistance of an apprentice. Daniel was professional, friendly, and displayed an excellent work ethic. Daniel and the apprentice worked well and complemented the work progress as a team. The work was of quality and very thorough and completed in less time than estimated! The cost of the project was reasonable and less than I personally thought it would be!I highly recommend Daniel and the services of Knoxville Plumbing for your plumbing needs!

Larry Goins

21:07 06 Mar 19

Daniel was extremely professional, efficient and competently resolved the problem with our broken sump pump. He quickly assessed the problem and researched a source for a new sump pump. Then, he removed the old pump and installed the new one in short order. I would definitely ask for him if we ever have another plumbing need (not soon, I hope!)

Irene Patterson

02:19 28 Feb 19

Knoxville Plumbing is the best! If you need a plumber, look no further! They are straightforward with everything (including pricing) and are very personable and caring people.

John Whitney

22:34 20 Feb 19

David came to my house and identified a leak in our water supply line. I also had him look at a drip in the shower, but he recommended waiting until the water supply line was fixed as it was affecting the pressure regulator, which could be the cause of the drip. I really appreciate that he did not go ahead and charge me for an additional service that may not be necessary.

Katie Denton-Walls

14:41 09 Feb 19

Austin W. just left after a completely professional experience.We called Knoxville Plumbing to offer an opinion on a potential issue. When Austin arrived, he examined the site, assuaged our fears, offered some possible explanations, and followed up on inspecting the rest of the house.Yes, there was a service fee, but Knoxville Plumbing was completely up front about that existing, so I'm not sure what people are complaining about. A diagnostic might not yield negative results. In our case, no news was good news.

Noah Jones

18:06 21 Jan 19

Trey my technician was great! He fixed my plumbing and explained ahead of time what he was going to do and gave me the price for his service. He also cleaned up after himself and was very courteous. I highly recommend Knoxville Plumbing.

Willie King

21:49 19 Jan 19

Daniel was the tech. who came out and replaced our water heater. He was kind, courteous and professional. He did an excellent job of explaining what he was doing as well as other services that Knoxville plumbing offered. Will no doubt use them again. Don Hubbard

Don Hubbard

02:13 13 Jan 19

They are all very polite and helpful. Josh T was very knowledgeable and efficient. He fixed my hot water and helped tuned up my water softener. I definitely recommend.

Stephanie Corby

18:29 08 Jan 19

Thank you very much for the wonderful work you do today! I really recommend this company for anyone who needs good plumbing for a reasonable price. God Bless

Marie Occil

22:51 05 Jan 19

Daniel was great !! He explained everything very thoroughly, and answered all my questions and concerns. He completed the job in a timely manner, and cleaned up after himself. Great Company and customer service. Thanks again.

Shawn Gallagher

19:56 05 Jan 19

Ben L was the lead technician. From the moment I opened the door he was professional, polite and informative. He performed a through inspection of all the plumbing in my home. After assessing the problem with the toilet, he gave a detail explanation of the work to be done, offering several options with different cost levels. The work was done efficiently and no mess was left behind. Wish the family were that neat! This company requires technicians pass a background check and drug testing. Refreshing! I would recommend Knoxville Plumbing & Drain Cleaning and technician Ben L. With Ben was a new technician, Samuel S, who was learning the ropes. He was just as polite, professional and could also answer my questions. Personnel behind the scenes did a great job communicating by phone, text and e-mail. Very important as I have a busy life. Thanks to all. Great company to work with!

Linda Comer

04:06 21 Dec 18

Recently we have experienced several plumbing issues including some remodel installation. Knoxville Plumbing did excellent work. Before any work began, I knew exactly what was needed and how much it would cost. They are efficient and keep their work areas clean and clean up when the work is complete. They are careful to ensure they don’t damage any items in or near their work area. They guarantee their labor and installation and their service technicians are friendly and courteous. If you need a plumber, I highly recommend Knoxville Plumbing.....you will be extremely pleased with their work!!

Jennifer Bates

16:45 13 Dec 18

Knoxville Plumbing did a good job repairing my dripping faucet. They guarantee their work with a 1 year warranty, which is nice to have. The diagnostic fee was $69 and the fee to do the job was $259 so a total of $328 for the job. I gave a four star because I thought the total was a little high, but I still chose Knoxville Plumbing for the job because of their reputation and 1 year warranty. I would recommend Knoxville Plumbing to my friends and family.

Bradley Pruitt

17:04 03 Dec 18

Ben was super helpful, good at explaining things and the process went smoothly. I was treated fairly and never felt like a door to door salesman entered my home. I’m happy to have my water safe and my filters installed for my entire home. Ben was great!

Kim Browder

21:57 16 Nov 18

My Service Technician was Ben L. He was incredible! Very knowledgeable and experienced. I always call Knoxville Plumbing and Drain for ALL my plumbing needs. They are the best!

Kim Hubbs

20:14 07 Nov 18

Quick and great service!! Trey knew exactly what to do to fix my water pressure issue. Took the time to explain everything in detail. No more leaks and unwanted running water! Thanks Trey!

SONYA WILLIAMS

16:01 03 Nov 18

Todd Keith did an excellent job taking care of my septic. He was very timely in making everything work exactly as it should. After finished he repaired everything to exactly the was it was before digging. Thank you so much

Beatrice Foust

20:55 02 Nov 18

This company has it going on! I had called on a Tuesday and made an appointment for Thursday. I was pleasantly surprised when someone called Wednesday morning to say that a plumber could be at our home in 30 minutes. That worked for my schedule. I immediately received an email letting me know who would be arriving to do our service and the email included a photo of him (really, retake his photo—he smiles and is much better looking than the photo sent). Jonathan arrived promptly, introduced himself, put on his shoes covers and went to work. I was given an estimate of every bit of the work before Jonathan took it on. He explained what he found and made recommendations as he went along. When he finished the job, he suggested a monthly maintenance regimen that may help maintain the latency of the 50-year-old cast iron pipes. We are very pleased with the service, our new chair-height toilet, and with our recommended monthly drain maintenance program. Knoxville Plumbing is in my Contacts app now, and we’ll call them again when plumbing issues arise (they always do!).

Margaret Bickley

03:40 01 Nov 18

My water bill had increased tremendously over a short period. I called Knoxville Plumbing and within 30 minutes Trey was at my door ready to work. Within 5 minutes, I was given an explanation and several options that were affordable. Trey was not pushy when it came to up-selling and gave me and honest cost estimate. Less than an hour and half after I initially called Knoxville Plumbing, Trey was complete and the problem was fixed. I will definitely use Knoxville Plumbing again and recommend to all.

Dj Burchfield

17:18 31 Oct 18

A great feature of Knoxville Plumbing is that they work evenings and weekends, charging the same rate as normal weekday work. They sent a young man named Jonathan who worked late Saturday afternoon and into the evening to service a very-slow-draining kitchen sink and to install a new garbage disposal. He was extremely polite and professional throughout the process. He explained what he would do and what it would cost in detail, prior to beginning the work. Unlike plumbers from another company who've worked at our home, he was extremely meticulous and thorough in his work and in his clean-up. Though the cost was not cheap, we feel Jonathan's work was absolutely first-class and would definitely use Knoxville Plumbing in the future.

Jim DeLorey

14:27 09 Oct 18

Called late Friday evening after discovering a leak. We’re able to get out the next morning, fixed that problem and noticed a much bigger one. Offered multiple suggestions and solutions, and were never pressing for an expensive options. They will get my business in the future.

Josh Hurst

14:12 04 Oct 18

Josh and Shelton spent a lovely week with us re-plumbing our 100 yr old house. It wasn't an easy job by any means, but they both had a great attitude the entire time. They even stayed late to make sure our timeline was met!

Tessa Snyder

18:53 28 Sep 18

Absolutely phenomenal service! We had Daniel come out and he did such an incredible job. He genuinely cared and stayed as long he needed to in order to get the job done. This is our second time using Knoxville Plumbing and they have exceeded our expectations. They never make conversation awkward and don’t make you feel out of place in your own home. Great job.

Dougie Stevens

00:32 20 Sep 18

Professionally done. Josh explained everything that was needed up front and prior to accepting any credit application or service to my equipment and or home. Very informative, up front, honest communication, and smooth transaction process was a plus. I am very happy with all that has transpired and now own the lifetime warranty package. I am glad to have Knoxville plumbing to be servicing my home for my family forever. Thank you again so much Timothy Prucha.

Timothy Prucha

17:52 04 Sep 18

Very professional! Jonathan Marsh was great. He did a super job, left everything nice and clean. I was very impressed. He fixed the issues we were having!

Dineen Gray

16:21 01 Sep 18

We had a great experience working with Knox Plumbing. Jonathan was our service tech, and he was professional and polite. The customer service team was quick about rescheduling our follow up appointment and gave us a variety of times that fit our schedule. We will definitely use them again if/when needed!

Bonnie Codalata

01:46 27 Aug 18

Knoxville Plumbing is a great company. Trey and Daniel came out to fix a leak in my main water line from the street. While they were inspecting near the leak, they found my Pressure Reducing Valve and Cut Off from the street were faulty. Estimates were up-front on the iPad and explained thoroughly. They did the work very well, and answered all my questions. Both guys know their business, and how to explain it to a non-plumber (me). I'll call Knoxville Plumbing again, and ask for Trey or Daniel to come out again. Thank you guys -Ben.

Ben Dearing

16:49 26 Jul 18

We called on a Saturday and they were able to come out same day. We had some weird issues so they came back out with their lead tech on Monday. They were willing to problem solve with us, very reliable, and I trust the knowledge and experience that they have. We’re getting ready to do a big project with them so I’ll update in the future. But 10/10 would recommend and use again.

caitlin davis

00:05 24 Jul 18

Jonathan did an awesome job replacing drain lines at my house. He was friendly, informative, hard-working, clean, and quick. Along with excellent service, the pricing was very competitive and he stuck to his original quote. I will be sure to use Knoxville Plumbing again. Thanks Jonathan!

Clayton Watson

01:12 20 Jul 18

John and Brett did a Great job...I highly recommend knoxville plumbing they are very professional and neat. I will never use another plumbing company. Thank you for a job well done!!

Linda Rolen

12:14 19 Jul 18

Once appointment was made, they called before arrival, and gave time of expected arrival. They sent along a picture of the service rep. Sheldon and John introduced themselves and efficiently went about their work. They talked with me as they worked and let me know when they found issues. At the end of their work, they explained the bill, my options, additional work if desired, etc. Pleasant, efficient, thorough, and friendly. highly recommend.

Carol Lougheed

18:44 17 Jul 18

Trey was professional and did a great job! Explained everything and gave me all my possible options. Will be using again but hopefully won’t need to anytime soon.

Raeann Nance

17:08 12 Jul 18

Our service technician, Ben, was absolutely fantastic. He was knowledgeable, professional, and dedicated. He stayed until 8pm to fix a semi-urgent manner when our kitchen sink literally fell out. Fixed it perfectly. Can’t thank him enough, and we can’t recommend this company enough!!!

Erica Elmore

00:14 28 Jun 18

This company is just amazing. We have used them several times and every time we are satisfied with their work. Josh and Daniel did a great job this week fixing a leak which we though was going to be small but ended up being a 2 day job. They are very professional and kind. Will definitely use them again and recommend them.

Anahita Atashband

14:25 20 Jun 18

Let me tell you something about John.... Best.... service... specialist... ever. Obviously this is specifically in the world of plumbing, but that is probably the industry where I’ve had the hardest time finding dependable, honest, knowledgeable, and personable help. John has been to my house twice, and he is the absolute man. If you go somewhere else, you are making a mistake.

Jon Deschenes

22:56 25 May 18

I had fabulous care with a recent problem. I cannot say enough in praise of the job done by Josh and John and Daniel, with help from Todd as well. They take very good care of me!

Margaret Sadler

14:48 18 May 18

We continue to enjoy great service from Knoxville Plumbing. John came to our house promptly and delivered professional service. John is such a friendly guy...efficient too! Knoxville Plumbing truly treats us like VIPs!

Jenifer Campbell

12:50 05 Apr 18

I only have good things to say about this company. We have used them twice now and both times the employees were both professional and Courteous. They explained everything and gave a price before starting the work once they examined the problem. They also broke down the price by service call, cost of materials and anything else that I was being charged for, there were no surprises! And they did not try to tell me that I need work done that I did not need done. They are kind carrying hard working professionals who strive to not only do a great job but also try hard to make sure that the customer is well satisfied with their work. Being retired retail I don't give glowing reviews easily.

Cheryl Beasley

01:17 01 Apr 18

John Whitney very good worker. Thoroughly check the plumbing and pipes gave great recommendations without breaking the bank. Home owners great company. They charge me 140 less then 3 other companies.

Mike Mcbath

16:17 26 Mar 18

John and Quinton were at our house quickly to fix our plumbing problem. I appreciate their work ethic and expertise. I highly recommend Knoxville Plumbing for any plumbing needs you might have.

Lea Turner

20:11 09 Mar 18

I would highly recommend Knoxville Plumbing. They were expedient to respond to our problem, very professional, reasonable and knowledgeable. Our expert, Rick P., was a very likeable, knowledgeable professional and we would request him again should we need plumbing services. Also, Janet, who answered the phone when I first called, was very kind, helpful and on top of contacting me to keep me posted as to when someone would arrive. I also really appreciated the text to let me track when my professional would arrive and even gave me a picture so I could be sure it was him. Since this was an after hours call, I really appreciated that. I would highly recommend this company!! 🙂

Sheila Davis

16:26 22 Jan 18

I will never use another plumber. Knoxville Plumbing showed up to our house on time. They called 30 minutes before arrival and sent a text message with a picture of the technician that would be helping us. His name was Josh T. He was fantastic. He was very professional and answered all of our questions. We were quoted a price before he began work and the quote was 100% accurate. My wife and I were very impressed. I’m not one to leave reviews, but our experience was so fantastic I had to. Thank you Knoxville Plumbing and Josh T. We will never use anyone else.

Jake Bull

22:56 18 Jan 18

Great service! Our service technician John and Adam were able to identify our problem and were happy to answer all questions we had. They were professional and worked quickly. The receptionist Amber had great customer service and was very polite. All over a great experience.

Momma Jbug

19:48 21 Dec 17

I cannot say enough good words to describe our experience with Knoxville Plumbing. Robert, Rick, and Quinton were working in our house for eight days putting the new PEX piping which replaced our copper pipes and I am just so impressed. They are hard working, honest, and pleasant to work with. We met with Bret before the project started and he did a wonderful job thoroughly explaining to us what to expect and answering all our questions. Bret also helped install the water filtration system and for a few days now we have been so thankful for the significant change in the quality of our water. I would definitely recommend this company to anyone.

Tara McIlrath

01:29 18 Nov 17

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Plumbing Tips for Spring

ELECTRIC WATER HEATERS: COMMON PROBLEMS

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How Storage Water Heaters Work: Gas vs Electric

Slow Drains--Causes and DIY Fixes

Plumbing Tips for Spring

ELECTRIC WATER HEATERS: COMMON PROBLEMS

GAS WATER HEATER PROBLEMS

How Storage Water Heaters Work: Gas vs Electric

Slow Drains--Causes and DIY Fixes

Water Heaters: Tankless Coil & Indirect

Licensed Plumber vs. DIY

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Demand-Type or Tankless Water Heaters

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