Instead of charging by time and material, were you don’t know what the price is until we’re done. We do StraightForward pricing. That means there are no hidden fees. Parts, labor, supplies, warranties etc. are all given in one price before we start the work. So, the price you approve is the price you pay.
Estimating a job accurately is impossible without seeing it ourselves. In our experience giving a ballpark price ends in one of two ways
1. We quote it too high and you choose another provider, based on misinformation.
2. We quote it too low and you will be upset when you find out the real price. We find it best to send a technician to you to assess the situation and give you a straightforward price that you can rely on
Yes. We are fully licensed and we will do every job up to code.
Our trucks are fully stocked to handle every common issue and over 90% of every other situation. That way we can save you time and money.
Yes. We have easy to apply for financing options. There are several to choose from including 0% interest and same as cash. There is no need to wait for that repair or replacement. Apply today.
Pipe corrosion can be caused by a number of things, almost all of which are related to water quality, including:
If you think you have a leak in your home, there’s an easy way you can check. Go out to your water meter and record the level. Make sure no one uses any water for a few hours, then go back and check the meter again (it’s easiest to do this when everyone goes to bed, then check it again first thing in the morning). If the level has changed, you probably have a leak – call Hero Services to have it taken care of right away!
Yes! Not only do leaks get larger with age (see above) but they can also potentially cause damage to your home. Leak detection and repair offers a number of other benefits, including:
Yes. Water leaking out of your pipes or fixtures will eventually cause enough corrosion that even a pinhole-sized leak can eventually grow and potentially cause damage to your home.
Most faucets can be cleaned with a damp, soft cloth. If you just installed new faucets, you may want to find out if the manufacturer has any recommended cleaning solutions for more stubborn stains. Make sure to avoid any abrasive cleaners or pads – these may scratch the surface and finish of your faucet.
Daniel arrived as promised and replaced the pipes in the laundry room and made it ready to install the new washer. He noticed my kitchen faucet leaked and mentioned it... read moreDaniel arrived as promised and replaced the pipes in the laundry room and made it ready to install the new washer. He noticed my kitchen faucet leaked and mentioned it to me. I told him I had already bought a new one but hadn't been able to install it yet. Since he already had the water turned off, he said he could take care of that too if I wanted. Success! read less
Both Robert and Jordan came to my house to initially diagnose and repair a leaking water line in my slab. After looking at what was going and identifying multiple leaks... read moreBoth Robert and Jordan came to my house to initially diagnose and repair a leaking water line in my slab. After looking at what was going and identifying multiple leaks we decided on an whole house re-plumb. Even though this was not what I expected, they both were very professional in answering my questions and walking us through the entire process. They were up front with the costs and never added anything to the initial estimate. Within the whole process they were very respectful of our house and worked at all times to have as small as impact as they could. They had us functional and leak free in just a few short days. I would definitely recommend both Robert and Jordan to anyone as well as Hero Services. read less
Trey was sent out ahead of schedule. Very nice, knowledgeable and got right to work. He inspected then told me what needed to be done. Great service and affordable price.... read moreTrey was sent out ahead of schedule. Very nice, knowledgeable and got right to work. He inspected then told me what needed to be done. Great service and affordable price. I would use again and recommend. read less
Knoxville plumbing/HERO Services was great!! My poor tech....I kept finding issues and he kept smiling and fixing them. He also was very kind as I had to deal with my... read moreKnoxville plumbing/HERO Services was great!! My poor tech....I kept finding issues and he kept smiling and fixing them. He also was very kind as I had to deal with my horrible warranty company. The major issues were fixed quickly (main drain line leak and gas leak) as were the more minor issues (Toilet rocking and supply line leak) I discovered while he was present. Prices are higher than most other companies I spoke with but the company was able to get to me quicker. read less
This is a great company to use for your many home issues. James and Jordan came out fixed my sewer system and did an excellent job. Thank you guy's!! I... read moreThis is a great company to use for your many home issues. James and Jordan came out fixed my sewer system and did an excellent job. Thank you guy's!! I will always recommend this company to everyone. read less
These are my go to guys for emergencies. Pickett came out and diagnosed a water leak outside my house in minutes. Issue was resolved quickly. Very happy... read moreThese are my go to guys for emergencies. Pickett came out and diagnosed a water leak outside my house in minutes. Issue was resolved quickly. Very happy with response time and product! read less